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All Items

How to Order

01

Order Items

Please refer to the item photos to find your favorite item.

If you have any questions or concerns about size or design, please feel free to contact us. For inquiries, please contact us via the "Contact" on this page or DM on Instagram.

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02

Shipment of items

Once your item has been purchased, it will usually be shipped within 2 weeks.

Please look forward to receiving your item. If there is any delay in shipping, we will notify the contact information you provided at the time of purchase.

03

Requests after arrival

After receiving the item, please check the size, scratches, and dirt. If there are scratches, stains, or other defects, we will replace it, so please contact us via "Contact" or Instagram DM within 8 days of receiving the item and return it to us with postpaid shipping.

*Please check the Refund Policy for details.

*The size of the item motif itself will not change.

04

About resizing

We will resize your item for free within one month of receiving it, except for some items that cannot be resized (you will only be responsible for shipping costs), so you can order your favorite items with peace of mind.

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2024 the SymbalS store.

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